Privacy Policy

This Privacy Policy explains how we collect, use, disclose and store your personal
information when you visit our website, contact us, or purchase products from us.

By using our website, you consent to the collection and use of your information as described
in this Privacy Policy.

What Information We Collect

We may collect personal information including:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order and purchase history
• Information provided through contact forms

We may also collect non-personal information such as:

• IP address
• Browser type
• Device information
• Website usage information
• Pages visited and time spent on our website

How We Collect Information

We collect information when you:

• Place an order
• Submit a contact form
• Interact with our website
• Communicate with us by email, phone or social media

Certain information is collected automatically through cookies and analytics tools.

How We Use Your Information

We may use your personal information to:

• Process and fulfil orders
• Deliver products and services
• Respond to enquiries
• Provide customer support
• Improve our website and services
• Send order confirmations and updates
• Send marketing communications where permitted or consented to
• Detect and prevent fraud or security issues
• Meet legal obligations

Payment Information

Payments made through our website are processed by third-party payment providers.
We do not store full credit card details on our servers.

Payment providers collect and process payment information in accordance with their own
privacy policies.

Disclosure of Personal Information

We may disclose your information to:

• Payment processing providers
• Shipping and delivery providers
• Website hosting providers
• Analytics providers
• Professional advisers
• Government authorities where required by law

We do not sell personal information to third parties.

Google Analytics and Cookies

Our website uses Google Analytics to help us understand how visitors use our website.
Google Analytics may collect information such as:

• Pages visited
• Time spent on pages
• Device information
• Approximate geographic location

This information is generally aggregated and does not personally identify you.

Our website may also use cookies to:

• Improve website functionality
• Remember user preferences
• Measure website performance
• Support marketing activities

You can adjust your browser settings to refuse cookies; however, some website
functionality may be affected.

Marketing Communications

If you subscribe to receive marketing communications, we may send you information
about products, promotions and updates.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in our emails; or
• Contacting us directly.

Security of Information

We take reasonable steps to protect personal information from:

• Misuse
• Interference
• Loss
• Unauthorised access
• Modification
• Disclosure

While we take reasonable precautions, no method of internet transmission or
electronic storage is completely secure.

Access and Correction

You may request access to personal information we hold about you and request
corrections if the information is inaccurate or out of date.

To make a request, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time.

The current version will always be available on our website and will include the
date of the latest revision.

Contact Us

If you have any questions about this Privacy Policy or the handling of your
personal information, please contact:

• KSet Engineering
• Email: sales@kset.com.au
• Phone: 02 4926 5700
• Address: 34 Glenwood Drive,
• Thornton NSW 2322, Australia